Our approach
How a project runs with us
We start from your problem, build what is needed, test it, secure it and hand it over. Here is what happens at each stage.
-
Discovery
We listen to the business problem first and decide together whether AI is part of the answer.
-
Architecture
We choose a design that fits your data, your systems and the people who will run it.
-
Evaluation
We agree how success is measured and test against real cases before anything goes live.
-
Security review
Permissions, data exposure and tool access are checked as part of delivery, not after it.
-
Deployment
We release to the environment you choose and set up monitoring.
-
Handover and support
Your team receives documentation and training. Ongoing support is available if you want it.
After the report
What happens after the findings
Every assessment gives you a report that is useful on its own. If you want help acting on it, the same team continues.
- 01
Diagnose
An evidence based understanding of the problem.
- 02
Decide
Priorities, tradeoffs, scope and an implementation plan.
- 03
Implement
Working changes delivered by our in-house team.
- 04
Verify
Agreed checks for performance, quality and security.
- 05
Operate
Documentation, ownership, monitoring and support arrangements.
The usual path: a short conversation to check fit, a paid assessment, then implementation or remediation, with ongoing support if you want it. Projects are quoted after scoping.
Who leads the work
Senior involvement from start to finish
Co-founder Rem Darbinyan stays involved from diagnosis through delivery. The engineers and security specialists who do the work are our own team.
Trust and procurement
What you should know before you hire us
-
Who does the work
Engineers and security specialists employed by SmartClick. Where partners are involved, we tell you before work starts.
-
Where we work
Our offices are in Yerevan, Armenia and Glendale, California. Engagements run remotely or on site, as agreed.
-
Data handling
We agree rules for access, storage and deletion in writing before we touch your data.
-
Ownership
What you own, what we license and where the system runs are set out in the agreement before work starts.
-
Information security
Our ISO/IEC 27001 certificate and its details are on the certificate page.